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alone we can do so little

An orlando digital marketing and web design agency

As a business, we've called Orlando home since our founding. On a personal level, we've called Orlando home for 25+ years. Through the early years, we served Orlando exclusively designing and developing websites for local Orlando businesses, providing local SEO services and creating magical brands.

Now, we serve clients both large and small; across the United States, Canda and parts of Europe. Some clients have been with us since the beginning, the question is why?

The answer is simple: we prefer to work with brands that want a partner. We enjoy working as an extension of your team not just another out-sourced agency. We prefer to build relationships with our partners, allowing us to truly understand your brand, its aspirations, strengths and weaknesses. We have a true passion for getting our clients results - such as our own.

We listen.

No two businesses are ever the same. We do our due diligence to learn every aspect of your business, discover your goals and learn your aspirations. This allows us to become a true extension of your team to go above and beyond to deliver on your goals. We'll tell you when we love something, but will also tell you when we dont - we prefer to do what's right for our clients, but it's not always the easiest.

We communicate.

There's nothing more we hate than poor customer service. We make a significant effort to constantly be in communication with our clients. Our promise to you is that we will always acknowledge your phone call, email, Facebook message, or even a letter sent with snail mail. You will always have a dedicated team member looking over your account. We aren't like other digital agencies where you do not know who you are going to speak with next, we build relationships with you throughout and post project. Our CEO may even be in touch with you during the status of the project - what other agency can say the same?

We care.

Our customers are always first. Our absolute priority is you. We make sure that we're open, honest, and most importantly deliver on exactly what we said we would. We take pride putting ourselves in your shoes and asking is this really the right thing to do? We treat your business like our own and settle for nothing less.


The latest at Dark Matter Digital

We work hard, dedicated to our craft of being one of the premier digital marketing agencies not only in Orlando, but throughout the United States. Sometimes we make news that we think is too cool not to share 😉.